Privacy Policy

Effective Date: 1/26/2026

MTL Handyman Services (“we,” “us,” or “our”) operates the website for our handyman and home improvement services in Durham, North Carolina. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us through it.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name
Phone number
Email address
Address or service location
Details about the services you request

We may also automatically collect limited non-personal information, such as:

IP address
Browser type
Pages visited on our website
Date and time of visits

This information helps us understand how visitors use our site and improve our services.

How We Use Your Information

We use the information we collect to:

Respond to inquiries and service requests
Schedule and provide handyman services
Communicate with you about appointments, estimates, or questions
Improve our website and customer experience
Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve functionality and analyze website traffic. Cookies help us understand how visitors interact with our site. You can choose to disable cookies through your browser settings if you prefer.

Sharing Your Information

We may share your information only in the following situations:

With service providers who assist us in operating our website or business (and only as necessary)
If required by law or to comply with legal processes
To protect the rights, property, or safety of MTL Handyman Services or others

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

Your Privacy Rights

If you would like to:

Request access to the personal information we have about you
Ask us to correct or delete your information

You may contact us using the information below.

If you have any questions about this Privacy Policy or how we handle your information, please contact:

MTL Handyman Services
Durham, North Carolina
Phone: (832) 287-4976
Email: Jim@mtlhandymanservices.com